If you suspect someone may be misusing your personal information from your account, follow these steps immediately:
Ensure your account is locked. If it is not, enable it by going to the account page in your account and toggling the switch to lock your account. This will prevent any unauthorized changes.
Verify that your registered email address and contact information are correct and up to date.
Ensure that your registered email account is secure and not compromised.
Consider changing the passwords for both your registered email account and your account to prevent any theft or fraud.
Contact us right away to report the suspicious activity. They can assist in securing your account and investigating the issue.
By following these steps, you can significantly reduce the risk of SIM fraud and protect your personal and financial information.
