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What’s a number lock?

A Number Lock acts as a protective measure to ensure that your phone number remains secure and cannot be moved to a different carrier without your explicit consent. If you intend to transfer your number to our service, it’s essential to disable the Number Lock first. While a Number Lock is active on your line, it acts as a safeguard, preventing the transfer of your phone number to another carrier until the lock is deactivated.

To lift a Number Lock, simply get in touch with your current carrier and request the removal of the Number Lock. Please note that a Number Lock and a Device Lock serve distinct purposes and are two different things.

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