‘If you’re experiencing delays in the activation process for your service, please consider the following checklist:
Have you received activation notifications from us?
Have you received and inserted your new SIM card?
Have you received the eSIM Kit?
Have you received the QR code necessary to activate the eSIM?
Has your device successfully passed the compatibility check?
Are you currently in the process of porting your number, or have you not initiated this yet?
If you’ve confirmed all of the above and are still facing issues, please don’t hesitate to contact our Customer Support team.
